Re:amaze offers a variety of chatbots to help you automate customer interactions and enhance your support experience. Each bot is designed to handle specific tasks, from answering FAQs to assisting with shopping inquiries. Below is an overview of the chatbots available, along with links to detailed articles to help you get started with each one.
1. Shopper Bot and Shopping Assistant Hub
The Shopper Bot serves as a virtual shopping assistant, guiding customers through product selections and providing personalized recommendations to enhance their shopping experience.
2. AI FAQ Bot
The AI FAQ Bot automatically suggests relevant FAQ articles based on customer inquiries, utilizing machine learning to provide accurate and helpful responses.
3. Re:amaze Chatbot
Our pre-built chatbots, including Hello Bot, Order Bot, and FAQ Bot, assist with frontline customer service by addressing common questions, providing order updates, and suggesting relevant FAQ articles.
4. Custom Cue Bots
Custom Cue Bots allow you to design tailored chatbot conversations that can ask customers specific questions, guide them to products, or direct them to particular conversion funnels based on their responses.
5. Custom Workflow Bots
Custom Workflow Bots integrate with your workflows to handle specific scenarios, such as guiding customers through product categories or collecting data automatically during interactions.