Adding a Chat Disclaimer

You can display a privacy policy disclaimer directly in your Re:amaze chat widget. This allows customers to see your privacy policy upfront, helping build trust and transparency in your communications.

Enabling the Chat Disclaimer

  1. Navigate to Settings > Chat and Office Hours, then click Manage Chat Settings for the brand you want to add the disclaimer to.
  2. Scroll down to find the Enable Chat Disclaimer option.
  3. Check the box to enable the disclaimer, then click Save Messaging Settings at the bottom of the page.

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Adding Your Privacy Policy Text

  1. Go to Settings > Brands > Text Customization.
  2. Scroll to the Embeddables section or use the jump-to option at the bottom to locate the Chat Disclaimer text field.
  3. Enter the information or details about your privacy policy.
  4. Click Update Brand to save your changes.

Once completed, your privacy policy will be visible to customers in your chat widget.

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Compliance Reminder

Please note that it is your responsibility to ensure your privacy policy meets local, state, and federal regulations. Re:amaze cannot provide legal or compliance guidance. Consult your legal team or appropriate regulatory authorities if you have questions about compliance requirements in your region.
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