Status Page (General Information)
What is a status page?
A status page is a public facing website that helps your customer visualize your business’s performance uptime, scheduled maintenance events, unforeseen issues impacting logistics, or even bug reports and their resolution progress.
Why is a status page useful?
Business Systems (Status Page)
Business Systems in Re:amaze Status Page
Before you can create incidents in Re:amaze and alert customers, you’ll need to establish a list of business systems. Each business is different so your list of systems may vary. Here are some standard business systems to consider adding:
Billing and Pay...
Business Incidents (Status Page)
Incidents in Re:amaze Status Page
Nothing is 100% reliable and things will break. When these incidents happen, they affect your business systems. It’s important to alert customers when and as incidents occur. Why?
Prompt incident announcements will reduce your inbound customer service inquiries...