Connecting a new email channel is the first step in setting up Re:amaze. To receive customer emails in your Re:amaze inbox, you also need to forward messages from your GoDaddy email address to the Re:amaze mailbox created for you.
Start the setup in Re:amaze
If you haven’t added an email channel yet, go to Settings > Email Channels and select Add new channel.
For an existing email channel, select Connect to external email.
Re:amaze will generate a mailbox address for you. This is the address your GoDaddy emails will be forwarded to.
Example: [support@yourcompany.reamaze.com](mailto:support@yourcompany.reamaze.com)
Click Connect my email address, then enter your current support email address. Copy the Re:amaze mailbox address shown on the screen. You will need it in the next step.
Set up email forwarding in GoDaddy
- Log in to your GoDaddy account and open My Account.
- Locate the Email section and expand it.
- Find the email address you want to forward and select Launch.
4. Select the email address, then open the dropdown menu and select Edit.
5. In the pop-up, enable Show additional options.
Once you're done, send yourself a test email to confirm forwarding.
Confirm forwarding in Re:amaze
Return to Re:amaze and select Yes, I’ve completed forwarding. You should see a confirmation message shortly.
To verify everything works, send a test email to your support address and confirm it appears in your Re:amaze inbox.