Enable External Email Forwarding From Microsoft 365

Did Microsoft 365 stop forwarding your emails into Re:amaze? Or are having trouble connecting your Microsoft 365 email to your account? If you're seeing any of the following errors, you'll need to enable external email forwarding from your Microsoft 365 admin.

Your message wasn't delivered because the recipient's email provider rejected it.
Remote Server returned '550 5.7.520 Access denied, Your organization does not allow external forwarding. Please contact your administrator for further assistance. AS(7555)'

Effective September 2020, Microsoft will automatically disable External Forwarding by default. Please see more here: https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/configure-the-outbound-spam-policy under the section "Expand Automatic forwarding". You will need to disable this security feature in order for emails to be forwarded to Re:amaze.

Here are some instructions to enable external email forwarding for Microsoft 365.

From the Microsoft 365 Admin:

  1. Make sure you're an admin of your Microsoft account and sign into your Security & Compliance portal for Microsoft 365. If you're already logged into your Microsoft admin account, you can head directly to your Anti-spam settings here.  image
  2. Expand Anti-spam outbound policy and select Edit protection settings.  image
  3. Under Forwarding rules, click into the Automatic forwarding rules dropdown menu, and select the option On-Forwarding is enabled. image
  4. Save your changes, and you're all set to forward emails from Microsoft 365!

From GoDaddy Microsoft 365:

  1. As an admin of your GoDaddy workspace, log into your Email & Office Dashboard.
  2. From the Microsoft 365 Admin tab, select Email Forwarding. image
  3. Find the section Email Forwarding Overview and click on the Forwarding Status button on the right-hand side.  image
  4. Toggle the Forwarding Status to On and click Close to save your changes.  image

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