SMSBump Integration: Setup and Features

Integrating SMSBump with Re:amaze connects your SMSBump dashboard to Re:amaze, giving you a comprehensive solution for managing SMS campaigns and customer conversations from one place.

Connect SMSBump to Re:amaze

  1. Access the SMSBump dashboard through your Shopify account.
  2. Select Apps, then select SMSBump Marketing and Automation.
  3. Navigate to the Integrations tab within the SMSBump dashboard.
  4. Search for Re:amaze in the list of available integrations.
  5. When prompted, provide your Re:amaze brand identifier and shared secret.

Re:amaze Brand Identifier and Shared Secret

Find your Re:amaze brand identifier and shared secret

  1. In Re:amaze, navigate to Settings > SMS Channels.
  2. Select Add an SMS Channel to create a new SMS channel.

smsbump.png

Give your SMSBump channel a name and select the staff members you want to subscribe to this channel for notifications.

  1. Copy the brand identifier and paste it into the SMSBump integration settings.
  2. Copy the shared secret and paste it into SMSBump.

sharedsecret.png

Once you have pasted both credentials, select Install to complete the integration. You will receive a confirmation message once Re:amaze and SMSBump are successfully connected.

SMSBump Confirmation

Respond to SMSBump chats in Re:amaze

Once the integration is complete, customer replies to SMSBump SMS campaigns will appear in Re:amaze under your SMSBump channel. All SMSBump conversations are mirrored in SMSBump as well, so you always have a complete record of customer engagements.

Re:amaze SMSBump Chats
SMSBump Conversations in Re:amaze

Not finding what you're looking for? Contact Us Directly