Custom Domains

The Custom Domain feature is available to all accounts on the Pro and Plus plans. By default, your standalone help site will be hosted on a Re:amaze domain. Setting up a custom domain will allow you to host your public help center at a custom domain of your choice, which provides SEO benefits.

Ready to set up your custom domain? Follow these 3 simple steps.

Step 1: Go to Settings > Brands > See all Settings > Custom Domain.


Step 2: Go to your DNS manager and create a new CNAME pointing to
Your subdomain can be anything preceding your domain, like help or faq. If you choose your subdomain to be faq, your help site will be accessed through


Step 3: Add your custom domain and save your changes by clicking "Update Brand".


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