The Custom Domain feature is available to all accounts on the Pro and Plus plans. By default, your standalone help site will be hosted on a Re:amaze domain. Setting up a custom domain will allow you to host your public help center at a custom domain of your choice, which provides SEO benefits.
Ready to set up your custom domain? Follow these 3 simple steps.
Step 1: Go to Settings > Brands > See all Settings > Custom Domain.
Step 2: Go to your DNS manager and create a new CNAME pointing to
Your subdomain can be anything preceding your domain, like
faq. If you choose your subdomain to be
faq, your help site will be accessed through
Step 3: Add your custom domain and save your changes by clicking "Update Brand".