Re:amaze Mobile App for iOS and Android

Re:amaze Mobile for iOS and Android

Re:amaze’s iOS and Android apps give you the ability to amaze customers while you’re on the go. With real-time notifications and mobile collaboration built in, you can help customers no matter where you are and help them to an awesome experience that’s just a finger tap away.

Download iO
Download Android

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Like its web sibling, the Re:amaze mobile app extends powerful features such as multi-channel messaging via email, SMS/MMS, X (Twitter), Facebook, and Instagram to your pockets. Conversations from your favorite Re:amaze Embeds are also synchronized for you in real time so you’ll never lose track of important customer chatter!

Other key features:

  • Intuitive design to focus you and your team on important incoming conversations
  • Swipe to change conversation status (see documentation)
  • Collaborate with your team with Presence, internal notes, and conversation forwarding
  • View all your brands, email channels, and social media channels with a finger tap
  • Access and add/delete important conversation tags
  • Full conversation control through sticky reply-to options
  • Reassign, move, archive, and remind conversations with your finger
  • Apply preset workflows easily
  • Insert KB articles and response templates through an intuitive mobile interface
  • Access all your integrations within customer conversations
  • See key customer data on-the-fly with built in data attributes
  • View and manage customer profiles and conversation histories
  • Manually add important customer data attributes
  • Powerful keyword and phrase search at your fingertips
  • Manage personal notification settings
  • and much more

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