Delayed Message Imports

Resolved

This issue has been resolved by Meta as of Nov 15 6:25pm PST

Nov 16, 2022 5:19 am
Monitoring

We are currently experiencing delays in importing messages from Facebook Messenger, Instagram, and RingCentral. This will affect the import of historical messages when a new Messenger, Instagram, or RingCentral channel is connected.

This is due to an ongoing incident on the Facebook platform, whose status can be found here: https://metastatus.com/messenger

Nov 14, 2022 10:48 pm
Affected Systems
Social Media Integrations
Operational