Issue is resolved

We've identified an issue with some avatars not showing. We're in the process of fixing the issue and expect to have impacted avatars restored in the next few hours

This is completed

We will be performing an emergency maintenance on our search cluster on June 3 2025 at 4pm Pacific.

While we do not expect search functionality to be impacted, we will have an official maintenance window from 4pm Pacific Time to 8pm Pacific Time.

Please contact our support team if there are any issues with search.

Meta has resolved the bug on their end. Please let us know if you run into this issue agian

We are receiving reports that some users are seeing automated replies with JSON code. This is a Meta issue and is not related to Re:amaze.

Meta status page for Instagram DMs shows an Outage - https://metastatus.com/ig-messenger

There are also a few bug reports filed by other developers that are seeing this - https://developers.facebook.com/community/threads/607930555104827/

We are monitoring for any updates from Meta.

OpenAI issues are resolved and AI functionality is now recovered

Our AI integrations are degraded due to an outage on OpenAI - https://status.openai.com/

We will continue monitoring and update when we have more information. AI functionality is expected to recover once OpenAI's outage is resolved.

Issue is now resolved per Meta

Feel free to follow Meta's status page at https://metastatus.com/ for more updates as well.

Meta is having an incident affecting a majority of its APIs including Instagram Messenger and Facebook Messenger and there might be issues managing Messenger threads in Re:amaze

We are monitoring for updates and will update this incident appropriately

Maintenance is complete

Maintenance is starting

Maintenance is expected to have reduced service for about 15 minutes