Email provider currently experiencing outage

Resolved

Mailgun has issued a fix for this problem.

Aug 7, 2020 4:20 am
Identified

We've received reports that outbound emails are now going through and inbound emails are trickling in. We'll continue to monitor until there's a confirmed resolution from Mailgun.

Aug 6, 2020 11:42 pm
Identified

We're awaiting information from Mailgun about the status of this outage and impact overall.

Aug 6, 2020 11:18 pm
Identified

We've received reports that emails are not being received and that sending emails is currently delayed. Our vendor (Mailgun) has information about this incident here: https://status.mailgun.com/incidents/qv74gxp2ndsp

This impacts sending and receiving email from and to customers as well as sending notifications and invites to staff users.

Aug 6, 2020 10:43 pm
Affected Systems
Email
Operational