Re:amaze & Shopify
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Shopify: Getting your store connected
Integrating Shopify with Re:amaze streamlines customer support by consolidating order information and customer messages in one platform. -
Shopify: Installing your Chat Widget
Your Re:amaze chat widget (also referred to as the Shoutbox) is one of the most powerful tools for engaging with customers directly on your storefront. -
With your Shopify store integrated with Re:amaze, your team can create Shopify draft orders directly from a customer conversation. This makes it easy to send invoices, apply discounts, and help customers complete purchases without leaving the conversation.
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Chat Widget or Cues Not Showing After Updating Shopify Theme
Updating or changing your Shopify theme can affect elements connected to your storefront, including your Re:amaze Chat Widget and Cues. If your chat widget or cues are no longer visible after a theme update, republishing them usually resolves the issue. -
How do I remove Re:amaze Chat from my website?
When you first install Re:amaze for your website through Shopify or BigCommerce, Re:amaze will automatically install a default version of the chat widget to your theme files through their APIs. This is done so that you don't need to code anything and is designed to help you make customizations mo... -
Shopify Cue Recipe: Automatically ask customers to review a purchased product
Product reviews play a big role in boosting sales. However, getting reviews can be a challenge, especially without an easy way to ask for them. Using the Cue below, you can prompt customers to review a recently purchased product. If they prefer not to review that specific item, you can still prov... -
Shopify Attributed Orders Report: Revenue Reporting
To view your Shopify revenue reporting, first select the time range you want to look at. Re:amaze will then generate a report showing you the number of orders (and their total value) in that report period. Of those orders placed by customers, we will also tell you if those orders were associated ... -
On March 21st 2024, we rolled out a major update to our Shopify app! Here's a breakdown of the changes. Before this date, we published your embeddables to your theme using Shopify's Asset API. This API allowed us to create, update, and delete files within your theme. This API has been deprecated...
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Shopify checkout extensibility
Attention Re:amaze users! Shopify has announced a significant update that affects how merchants can customize their checkout process. As of August 13 2024, merchants will need to upgrade to Shopify's new checkout extensibility framework. This change means that the traditional checkout.liquid file...