What is Re:amaze?
Re:amaze is a customer communication platform for online businesses. It helps teams manage customer conversations from multiple channels in one shared inbox.
You can use Re:amaze to communicate with customers through email, live chat, social media, SMS, voice, and other messaging channels. Re:amaze also includes AI tools that help teams answer customer questions more efficiently by using the content and guidance you provide.
Re:amaze is designed to help support teams stay organized, respond faster, and provide consistent customer experiences across channels.
What can you do with Re:amaze?
With Re:amaze, you can:
- Manage all customer conversations in one place View and reply to messages from email, live chat, social media, SMS, and other channels in a single inbox.
- Chat with customers in real time Use Live Chat and messaging to answer questions while customers browse your site.
- Use AI to assist with responses AI tools can suggest replies and answer common questions using content from your Help Center.
- Automate common responses Set up automated replies and workflows to handle repetitive questions and reduce manual work.
- Connect with other tools Integrate Re:amaze with ecommerce platforms, CRMs, and other business tools to keep customer data in sync.
Is Re:amaze right for my business?
Re:amaze is a good fit if you:
- Manage customer conversations across multiple channels
- Want a shared inbox for your support team
- Care about fast, clear, and consistent customer responses
- Use live chat or messaging to support customers
- Want to automate common questions without losing control
- Need integrations with other tools your business already uses
Re:amaze works well for growing teams and established businesses that want better visibility and control over customer communication.