Does Re:amaze Have an API?

Yes. Re:amaze provides a REST-like API that gives you programmatic access to your account data. Requests and responses use JSON format, and the API is included with every Re:amaze account.

The API covers most of the core data in your account, including conversations and messages, contacts and contact notes, articles, response templates, staff, reports, and status page incidents. For the complete list of available endpoints and technical details, check out our API documentation.

Getting your API token

Each user in your account has an individual API token, so the API can act on your behalf specifically. To generate one, go to Settings, select API Token under Developer, and choose Generate New Token.

How authentication works

API access requires SSL/HTTPS and uses HTTP Basic Auth with your login email and API token. Requests are scoped to your brand's specific subdomain ({brand}.reamaze.io).

Using the API for integrations

If you want to connect Re:amaze to another application, the API lets your development team build a custom integration. You can also use Zapier to connect Re:amaze to thousands of other apps without writing custom code.

Rate limits

API requests are limited per token, per minute. If you exceed the limit, you'll receive an HTTP 429 (Too Many Requests) response.

For detailed endpoint references and sample requests, visit reamaze.com/api.