Re:amaze has been acquired by GoDaddy, a global company dedicated to helping small businesses and everyday entrepreneurs succeed. You can read our official announcement here. Together with GoDaddy we will continue to expand and invest in the Re:amaze platform to bring you tools designed to help you support, engage, and convert customers online.
Re:amaze’s mission has always been about enabling businesses to have better conversations with their customers. We believe that better conversations foster happier customers and that happier customers ultimately drive brand loyalty, repeat purchases, and positive impacts to the bottom line.
Combining Re:amaze with GoDaddy will deliver incredible value to customers. We will integrate Re:amaze into GoDaddy’s platform – enhancing product offerings and experiences across the lineup – to give even the smallest of businesses the ability to deliver impactful customer service and engagement that drive brand loyalty and purchases. We know there are thousands of small businesses who already love Re:amaze, and we look forward to continuing to support you.
Frequently Asked Questions
Q. Why is Re:amaze joining GoDaddy?
A. Re:amaze and GoDaddy share common missions and visions for the future of conversational commerce. This joining of forces is all about creating value for small businesses. By combining Re:amaze with GoDaddy’s offerings we will help small businesses deliver better customer service and increase sales conversion through a full-service customer helpdesk that is simple and easy to use.
Q. Will the Re:amaze platform continue to exist?
A. Yes. The Re:amaze platform will continue to operate. Our daily operations will not change and we will continue to support you at the standard you're accustomed to.
Q. Will you continue to improve Re:amaze and add additional features?
A. Yes. The Re:amaze team has grown tremendously over the past few years and we are committed to the success of the platform both in terms of existing functionality and adding additional functionality to help you succeed.
Q. Will I still have access to the same customer support team?
A. Yes. The entire Re:amaze team will be joining the GoDaddy family. You will not experience any gaps in service or customer support. Our support team will continue to offer 24/7 support coverage for customers around the world.
Q. Will Re:amaze + GoDaddy continue to honor my current plan and pricing?
A. Yes. This acquisition will not affect your Re:amaze subscription.
Q. I'm currently using Shopify, BigCommerce, WooCommerce, and/or Magento. Will Re:amaze continue to support me on these platforms?
A. Yes. Re:amaze + GoDaddy will continue to support you on these platforms.
Q. I'm excited about this! Where can I find out more about GoDaddy services?
A. You’ll find GoDaddy’s wide array of small business tools available at www.godaddy.com.
Q. I still have questions! Where can I ask these questions?
A. We're always open to answering your questions. You can reach our team at firstname.lastname@example.org or through your Re:amaze account by clicking on the ? icon.