When using certain aspects of Re:amaze, you may be receiving Personally Identifiable Information from your customers or site visitors. When these visitors are from the EU (European Union) or EEA (European Economic Area) they're protected by various regulations governing the treatment and consent to retain that data. There are many ways that Re:amaze will collect this data, depending on your usage of Re:amaze. For example, Reamaze.js (which powers the Embeddables) will be one channel of data collection. Another example would be your connected email channels.
- That by contacting your support team or authenticating as a user on your site, the customer is granting permission to share applicable data with third parties like Lantirn Incorporated (Reamaze) for the purposes of providing customer support. This may also overlap with GDPR Article 49(1)(b).
- That in sharing this data, they agree their data may be exported to countries not in the EU, such as the United States where you have relationships with data processors that comply with applicable regulations.
- That the customer retains their rights to their data as provided by such regulations.